A low-cost safety net for when tech gets stressful.
If you want ongoing help without booking full 1 to 1 sessions every time something breaks, the Digital Support Membership gives you simple guidance, direct email support, and a library of basics you can learn at your own pace.
What you get
£7 per month
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Access to the Basics Library (plain-English breakdowns that you can follow step by step)
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Email support for everyday digital issues
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Guidance designed to help you fix the problem and understand it, not just patch it once
If a call is needed
£15 for a 30-minute video call
Best for anything that needs screen-share troubleshooting or quick back-and-forth.
What this membership is for
This is ideal if you:
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get stuck on basic tech and want someone reliable to ask
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want a safety net while you build confidence
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need occasional help, not an IT department
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want to learn gradually, with support available when you need it
What it covers (examples)
The membership is best for common, day-to-day issues such as:
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email and account access problems
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password and login confusion (guidance only)
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file organisation and cloud storage basics
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calendar, bookings, and video call setup
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general “how do I do this?” digital questions
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basic AI usage questions and workflow help (GDPR-safe)
How it works
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Join the membership
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Use the Basics Library to learn and solve common issues
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Email your question when something comes up
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If it needs live troubleshooting, book a 30-minute call (£15)
Simple, flexible, and designed to keep you moving.
What this is not
To keep this useful and fair, the membership is not:
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unlimited “always-on” helpdesk support
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a replacement for booked training sessions when you need deeper work
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a service for handling sensitive accounts or financial activity
If you want ongoing structured progress, book 1 to 1 sessions alongside the membership.