Will I feel stupid asking basic questions?

No. This is designed for people who want things explained properly, without jargon or judgement.

Do I need to prepare anything?

If you can, bring your device(s) and logins. If not, we’ll work with what you have and sort it step by step.

Can you tailor this to my job or organisation?

Yes. That’s exactly how it works. We train on your real setup, not generic examples.

Digital confidence, without the stress.

If you feel behind with tech, keep getting stuck on basic tasks, or rely on other people to “sort it out”, this track is built to get you competent and confident fast.

Practical training. Plain English. No judgement.

What you’ll get from this

By the end of your sessions you’ll be able to:

Use your devices and accounts with confidence
Fix common issues without panicking
Understand why things work, not just follow steps
Set up a simple system so problems stop repeating

This is about taking you from frustration to digital competency.

Who it’s for

This is for:

Anyone who feels overwhelmed by tech
People who avoid digital tasks because they are stressful
Busy people who just need things to work properly
Teams who want fewer day to day digital problems

You do not need to be “good with computers” to start. That’s the point.

What we can cover (examples)

We focus on what matters to you, but common areas include:

Accounts and access

Setting up email properly and fixing issues
Password resets, account recovery, and login problems
Two-factor authentication setup and understanding it

Files, storage, and backups

Organising files so you can actually find things
Cloud storage basics and moving files across devices
Backups and photo storage setup

Calendar, calls, and day to day tools

Calendar setup and sharing
Booking links and avoiding double-booking
Video calls and joining meetings confidently

Device confidence

Setting up a new phone or laptop
Basic settings that stop recurring issues
Keeping things updated without breaking everything

Online safety (common-sense, not paranoia)

Scam awareness and avoiding common traps
Safer habits for browsing, links, and messages

We can work with tools you already use, including Microsoft Teams and Zoom.

How sessions work

Every first session starts with a free baseline check so I can meet you at the right level:

What you are trying to do
What is currently confusing or broken
The fastest route to a quick win
What simple system will stop it happening again

My style is relaxed and practical. Questions are welcome throughout.

Who it’s for

1 to 1 training is fixed to 60-minute slots
£30 per session

Appointment only
Remote or in-person where practical
Book single sessions or multiple 60-minute slots as needed

In-person team training

(for businesses)

If you need this delivered to a team, we start with a free pre-call to set outcomes and skill level.

2-hour in-person session: £45 per person
Minimum 8 people

Longer sessions (half-day to multi-day) are available depending on what your team needs.

Enquire about team training

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